Return Policy
Return Policy
Last Updated: [2/17/2026]
Thank you for shopping with Stroke & Distance LLC.
We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return subject to the terms below.
1. Return Window
Returns may be requested within 14 days of the delivery date.
Requests submitted after this period may be denied.
2. Eligibility Requirements
To qualify for a return:
✔ Item must be unused
✔ Item must be in original condition
✔ Item must not show signs of wear, damage, or misuse
✔ Item must be returned with all original components
We reserve the right to refuse returns that do not meet these criteria.
3. Non-Returnable Items
The following items are not eligible for return:
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Items showing signs of use or damage
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Final sale items
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Gift cards
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Promotional or clearance items (if applicable)
4. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error.
Return shipping fees are non-refundable.
To initiate a return, contact:
Please include:
✔ Order number
✔ Reason for return
Unauthorized returns may not be accepted.
5. Refunds
Approved returns will be refunded to the original payment method.
Please allow reasonable processing time after we receive and inspect the returned item.
Original shipping costs are non-refundable.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
We may require:
✔ Photographic evidence
✔ Packaging details
Failure to notify us within this timeframe may affect eligibility.
7. Refused Deliveries / Incorrect Addresses
Orders refused by the customer or returned due to incorrect shipping information may be subject to:
✔ Return shipping charges
✔ Restocking fees (if applicable)
8. Chargebacks & Payment Disputes
We encourage customers to contact us to resolve issues before initiating disputes.
We reserve the right to provide transaction records, delivery confirmation, and communications to financial institutions in the event of a dispute.
9. Abuse of Return Policy
We reserve the right to deny returns, refunds, or future orders where we determine:
✔ Excessive returns
✔ Fraudulent activity
✔ Policy abuse
10. Policy Modifications
We reserve the right to modify this Return Policy at any time.
Contact Information
Stroke & Distance LLC
info@strokeanddistance.com
214 Wilson Rd
Turnersville, NJ 08012
United States